Shipping policy

Date: 04 August 2026

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your tracking number once your order has been shipped.

2. Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are not included in the order total and will be collected by the local customs authority upon delivery.

3. Lost or Damaged Packages

Risk of loss and damage transfers to you once goods are handed over to the shipping carrier. Accordingly, we shall not be liable for packages lost, stolen or damaged while in the carrier’s custody after dispatch.

If your package is lost or arrives damaged, please contact us at contact@noirkar.com within 7 days of the estimated delivery date. We will reasonably assist you with relevant supporting documentation for your claim against the carrier.

4. Contact Us

For any shipping-related inquiries, please reach out to our support team via email contact@noirkar.com.