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Frequently Asked Questions
Can't find your answer? Email us at contact@noirkar.com
We reply within 24 hours.
Can't find your answer? Email us at contact@noirkar.com
We reply within 24 hours.
What angle is the pillow?
Both Nocturne and Duet are built at a verified 27° incline — one number across the whole line. No invented angles.
What are they made of?
High-density memory foam with a removable, machine-washable cover and an anti-slip base.
How do I wash the cover?
Unzip and machine-wash on cold. Air dry or tumble low.
Is shipping really free?
Free US shipping on orders over $89. Ships from the US.
Is the packaging discreet?
Yes. Plain, unbranded packaging.
Standard or XL?
If you're taller, broader, or heavier — or a larger couple — the XL keeps the same 27° without any part of you hanging off the edge.
Can I buy a spare cover?
Yes. Extra covers are $12.99 and match your Nocturne or Duet exactly.
What's the return policy?
30-day returns. Unused, in original packaging.
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